Answers to our most frequently asked questions are just one click away.

SHIPPING AND DELIVERY

• How do I track my order?
• What are 13FA's Shipping Options?

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ORDERS

• Does 13FA offer a military / first responder discount?
• How can I cancel my order?

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RETURNS

• Make an exchange / return.
• What is 13FA's return / exchange policy?
• When will I get my refund?

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COMPANY INFO

• Do 13FA products have a warranty?
• How do I contact someone from your company?
• What is #operationresponder?

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PRODUCT INFO

• When will an out-of-stock item be available?
• Do you offer discounts for bulk orders?
• How do I find a size chart for your products?
• How do I wash the apparel items?

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