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Answers to our most frequently asked questions are just one click away.
SHIPPING AND DELIVERY
How do I track my order?
What are 13FA's Shipping Options?
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ORDERS
Does 13FA offer a military / first responder discount?
How can I cancel my order?
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RETURNS
Make an exchange / return.
What is 13FA's return / exchange policy?
When will I get my refund?
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COMPANY INFO
Do 13FA products have a warranty?
How do I contact someone from your company?
What is #operationresponder?
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PRODUCT INFO
When will an out-of-stock item be available?
Do you offer discounts for bulk orders?
How do I find a size chart for your products?
How do I wash the apparel items?
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